This issue is no longer occurring, the problem is resolved.
Jul 1, 00:30 UTC
A fix has been implemented. Initial results demonstrate the working state of recordings.
We will continue monitoring the situation closely to ensure recordings are being initiated correctly.
Jun 30, 23:20 UTC
A temporary fix was put in place, ensuring recordings are initiated successfully (for sessions currently ongoing or sessions started in the future)
Jun 30, 18:16 UTC
Issue was investigated and a root cause was found. The team started workign on a fix
Jun 30, 18:04 UTC
Session recordings stopped being triggered
Jun 28, 15:00 UTC